// LEGAL
Website Terms of Use
Last updated: 21 June 2026.
1. Acceptance
By accessing actasecurity.eu (the "site") you agree to these terms. If you do not agree, please do not use the site.
2. About the site
The site is operated by Acta Security (see our Imprint) and provides information about our security services and a client portal. Information on the site is provided for general purposes and is not professional advice.
3. Acceptable use
- Do not attempt to disrupt, probe, scan or attack the site, the client portal or our infrastructure without our prior written authorisation.
- Do not misuse forms, the booking system or the portal, or submit unlawful, infringing or malicious content.
- Do not attempt to access accounts, data or reports that are not yours.
Authorised security testing of your own systems is what we're for — but that is arranged through an engagement, not performed against this site.
4. Client services & SLAs
Some services listed in the engagements catalogue can be purchased directly through the client portal via Mollie. Completing a payment initiates your engagement and creates an account in the portal — it does not by itself constitute a binding contract for delivery of services. Before any work begins, Acta will confirm scope, rules of engagement, and a service-level agreement (SLA) with you. If scope cannot be agreed, the payment will be refunded in full.
Retainer and custom engagements (vCISO, bespoke red team, incident response) are scoped individually; a separate written agreement is entered into before any payment is taken for those services. Pricing shown in the catalogue is the charged amount for listed services. Custom and negotiated engagements are quoted separately.
5. Intellectual property
The site's content, branding and design are owned by Acta Security or its licensors and may not be copied or reused without permission. Reports we deliver to you are provided for your organisation's internal use under the relevant engagement agreement.
6. No warranty
The site is provided "as is" and "as available", without warranties of any kind. We do not warrant that the site will be uninterrupted, error-free or secure, or that information is complete or current.
7. Limitation of liability
To the maximum extent permitted by law, Acta Security is not liable for any indirect or consequential loss arising from use of the site. Nothing in these terms limits liability that cannot be limited by law. Liability arising from paid services is governed by the applicable engagement agreement.
8. Third-party services
The site and client portal integrate with third-party services to operate. These currently include: Mollie B.V. for payment processing; meetergo for appointment scheduling; Bird B.V. for transactional SMS notifications; Gcore for CDN delivery and web application firewall protection; ALTCHA for self-hosted bot protection (no third-party involvement); Sage for invoicing; and VirusTotal (Google LLC) for malware scanning of file uploads. We are not responsible for the content, availability or practices of third-party services. Their use of your data is governed by the Privacy Policy and DPA.
The client portal includes a live support chat (Chatwoot) that connects you to our team. Conversations are stored on our EU infrastructure and subject to our Privacy Policy.
9. Privacy
Your use of the site is also governed by our Privacy Policy and Cookie Policy.
10. Governing law & changes
These terms are governed by the laws of the European Union, and disputes are subject to the competent EU courts. We may update these terms; continued use after changes constitutes acceptance. Contact: via our form.